About Virtual Done Well

VISION

To make Small Business Ownership a joy rather than a stressful headache.

MISSION

We do this by providing professional and economical remote business support that not only empowers and benefits our clients, but enriches the lives of our team members and those in need within our community.

If you’re a busy Small Business Owner working far too many hours and struggling to grow your business, you’ve come to the right place!

Because that’s where our Founder, Rob O’Byrne, was in 2012. He was very stressed, overworked, and not able to afford professional support staff to help him.

That’s when he ‘tried out’ the concept of utilising Virtual Assistants. Though he regarded the whole service as a ‘life saver’ he was very saddened by the organisation and working conditions of the Virtual Staff that he came across.

And so Virtual Done Well was ‘born’.

Rob is now a client of Virtual Done Well; and we support him in his core business.

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YOU, our Client.

We set out to provide outstanding Virtual Assistant services at a very competitive cost.

And we can do that, because we are a ‘not-for-profit’ Social Enterprise.

We pride ourselves on providing professional and pro-active support staff to small business owners, so that they can really start to achieve that elusive goal.

Work / Life balance!

With a very broad range of services, we’re surely able to help you vastly reduce your working hours and stress, whilst at the same time support you in growing your business.

Why not have a chat with one of our friendly and experienced support staff to see if hiring our Virtual Assistants suits you?

Our STAFF

Rob always remembers the words of one of our first staff members – a web developer.

“I’m really grateful for this job, as it’s not easy here to find a good company to work for that provides a fair reward”

And that really underpins our second core focus – looking after our staff with good working conditions, a good income and ‘extras’ like health insurance.

We are really like a family and look after our team in the same way.

Those in NEED

As well as sharing our income with a range of worthy causes around the World, we are particularly aware of the needs of our local community.

So we support a range of initiatives locally such as:

Feeding the Homeless. Can you believe that 22% of the population of Davao City (our home)have inadequate housing and nutrition!

Teaching Kids in Remote Communities. We have just started supporting a program initiated by our staff, who venture out to remote farming communities at the weekends to bring education to kids who have no access to schools.

Environmental. We also undertake a range of environmental programs locally such as beach clean ups and tree planting.

So your ‘patronage’ helps us do more of this work.

Core Values

Integrity

We uphold moral principles and professionalism at all times.

Commitment

We are focused on providing the best assistance and help clients achieve their business goals.

Efficient

We recognize that time is an irreplaceable commodity; hence we proactively do things right the first time.

Passionate

We are driven by our burning desire to make time for our clients and contribute to their success.

Personal Development

We value constructive criticism and mentoring. All opportunities for us to grow are always welcomed and pursued.

Camaraderie

We believe that strengthening the relationships among team members leads to a healthier work environment. No outsourcing staff member is left behind.

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Our Team

Virtual Assistant

Keith

I chose VDW because you can really sense the value of Camaraderie. You can sense that its not only work itself that you’re focus on, but its also helping business and also extending your hand towards organizations.

Virtual Assistant

Crissa

As an employee, I felt that I am needed, I am valued, and I am trusted. It empowers me to work passionately. I have exciting and challenging tasks where I get to learn new things, My teammates are AWESOME people! Plus, I am earning enough to go shopping every payday! Thank you VDW for the opportunities. I am so happy working with you. #HappyAtVDW.

Virtual Assistant

Joel

When I started working at Virtual Done Well, I did not know that this would be different from other BPO companies. Virtual Done Well has not only given me the chance to grow on a professional level but also on a personal level. The management is supportive of what we want to do presently and in the years to come. Opportunities come in many forms and working at Virtual Done Well is one of them. It's been more than 4 years now that I am working happily at Virtual Done Well.

Virtual Assistant

Novee

Since I started working at VDW, I discovered lot of capabilities not only as a VA but more as a person. Employees are given a certain degree of autonomy and responsibility in which it doesn’t limit yourself to do the things you are passionate about. One thing I appreciate working in VDW is the friendly environment and family-oriented atmosphere. It is a great place to work as it is a diverse organization with talented people, great leadership, as well as a collaborative culture.

Virtual Assistant

Leevan

Being with VDW is a totally different environment. The ambiance is so chill, and the people are so friendly and approachable. I see potential in VDW, the potential to grow bigger. I don't find it difficult to get up early in the morning to go to work, in fact I am excited to go to work and support everyone that is in need of my assistance this is because I'm learning while working.

Virtual Assistant

Dona

Working as a Virtual Assistant at VDW has been a privilege so far. Back when I was working graveyard shift as a CSR, it wasn't easy to have a social life. Now that I am working in a morning shift and paired with a wonderful client, the working environment is laidback but can work productively without being micromanaged. I have a balanced social life, career and who would have thought I would also find a love life here! I am undeniably #happyatVDW.

Virtual Assistant

Diana

Working at VDW is quite challenging yet has the most invaluable training (like how to go about the tasks at hand) for me as a fresh graduate. The most interesting aspect of the company is the working environment — the company lets you feel comfortable and motivated all the time. I'm thankful to have my first full time job here @VDW!

Virtual Assistant

Queenie

I just recently got hired here in VDW and I can say that it is a fulfilling experience. Being hired as a Virtual Assistant by a company who puts value on their employees and has a sense of balance between professionalism and care for their employees for me is gratifying. Honestly, what enticed me to apply here at first is because they mainly operate in during daytime. I have experienced working in a graveyard shift for 3 years which was a hell of an experience because there is too much pressure and stress. Although, the pay was good, but I can say that there is no amount of money can ever compensate of what health risks can working in a graveyard shift do to you. I also appreciate how this company is not taking advantage of their employees when it comes to workloads. They match your skills with your client's nature of business and will make sure that you can do the job. I am pretty much satisfied and determined with the client I have. The kind of tasks he is giving me is always exciting because I find it challenging and interesting.