Hire a General Admin Virtual Assistant to Handle Your Daily Operations
Free yourself from time-consuming administrative tasks and focus on what drives your business forward. A general admin virtual assistant handles the essential but routine work that keeps your operations running smoothly.
What can a general admin virtual assistant do for me?
A general admin virtual assistant takes care of the routine business tasks that consume your day but don’t directly generate revenue. They’re your behind-the-scenes support system, handling everything from email management to document organisation.
Here’s what they typically handle:
- Email Management and Communication – They’ll filter your inbox, respond to routine inquiries, schedule appointments, and ensure important messages get your attention.
- Calendar and Appointment Scheduling – Your VA will coordinate meetings, manage your calendar across time zones, send reminders, and handle rescheduling when conflicts arise.
- Document Creation and Organisation – They’ll prepare presentations, create spreadsheets, maintain filing systems, and ensure your digital documents are properly organised and accessible.
- Data Entry and Database Management – Whether it’s updating customer information, maintaining inventory lists, or entering survey responses, your VA handles repetitive data tasks accurately.
- Travel Planning and Logistics – From booking flights and hotels to creating detailed itineraries, they’ll handle all aspects of business travel coordination.
- Customer Service Support – They can manage initial customer inquiries, process returns, update account information, and handle routine support tickets.
- Research and Analysis – Your VA can gather market information, compile competitor analyses, or research potential vendors and partnerships.
The real value comes from reclaiming 15-20 hours per week that you can redirect toward strategic business activities.
How does it work?
We Have an Honest Conversation About Where Your Time Is Actually Going
Book a call with me and my team. Because general admin is quite broad, we’ll need to go over what you’re looking for, as someone spending three hours a day on email has a different problem to someone drowning in data entry, or someone who just needs a capable person to own their calendar and travel so they can think straight again. We want to understand which one you are before we start looking for anyone, because it changes who we recruit for you.
We Find Someone Who’s Actually Good at the Unglamorous Stuff
General admin sounds simple. What we’re looking for when we recruit for this role is someone who takes ownership, who spots things before you have to ask, and who understands that their job is to protect your time, not just fill it with completed tasks. We shortlist two or three candidates and you interview them yourself. The whole process typically takes 7 to 14 days.
You Get Your Days Back
Your VA works from our fully managed office in Davao City, your hours, inside your systems, from day one. Supervised, supported, and completely focused on keeping your operations running smoothly in the background. Most business owners we work with reclaim somewhere between 15 and 20 hours a week within the first month. Which sounds like a lot until you sit down and actually count how much time the routine stuff is taking from you right now.
Customers That Trust us
What’s Included with Your Dedicated VA?
✔ A full-time VA working from our secure office in the Philippines
✔ Fully managed HR, payroll, timekeeping, leave, and training
✔ Office equipment, IT support, and supervision
✔ The ability to scale or cancel with just one month’s notice
From just A$1,500/month — all inclusive.
Our Standard Full Time Package includes:
- 40 Hours per week
- Local number in ANY area code
- Full phone features & Call Transfer
- Unlimited incoming/outgoing calls
- Latest PC with Office Software
- High speed internet connection with backups
- Support of our Australian management
And just look at the additional support that you and your VA Receive at no additional charge.
- Professional IT support to keep everything running and virus free for your VA.
- Professional HR staff to find, support and retain your VA.
- Team Leader to support your VA, and make sure they are on-time and on task.
- In-House training.
- Team building and development days.
- Professional Payroll staff to pay your VA and all statutory obligations.
- 10 days paid leave + Public holidays and sick leave.
- Medical and Dental Insurance.
- Office space for your VA, including cubicle, chair, PC etc.
- VOIP telephone with Headset.
- Own phone line with unlimited incoming/outgoing calls.
- Office cleaning and amenities.
- All power and backup power.
- Participation in all our charitable support on your behalf.
Frequently Asked Questions
Is there a setup fee?
Can I get part-time support?
What happens if my VA is away?
How long does it take to get started?
What if I'm not sure exactly what tasks to hand over?
Most people aren’t when they start. That’s fine. Book a call and we’ll work through it together by having a straightforward conversation about where your time is actually going tends to make it obvious fairly quickly.
Ready to Reclaim Your Time?
Let’s talk about your business goals—and whether a Virtual Done Well VA is the right fit.
Zero pressure. No lock-in. Just answers.
Want Us to Give You a Call Back?
Here at Virtual Done Well we support Businesses and Business owners all over the World. If you are struggling with your workload, or need extra professional support staff, reach out to Us now.