by admin | Apr 5, 2023 | Business, customer sevice, Marketing, Outsourcing, Small-Business |
As an independent business or management consultant, there may come a time when you want your business to comprise more than just you. So how do you affect the growth you wish for and scale your business from a one-man-outfit to a substantial enterprise? Well,...
by admin | May 18, 2022 | Business, customer sevice, Productivity, Productivity Perspective, Small-Business, Virtual Assistant |
Are you ready for a bit of soul searching and honesty about your commitment to customer service in your business? If so, this article might prove very cathartic, and it could even help you increase your customers’ loyalty and drive greater profits—seriously! ...
by Chau Lim | Apr 7, 2021 | customer sevice, Productivity, Productivity Perspective |
Thanks, in large part, to the ever-advancing march of technology, customer expectations of service quality are shifting. And, while quality customer service has always been important, what defines it has changed in recent years. Two of the biggest expectations which...
by Admin | Jul 21, 2016 | customer sevice, Services |
As your business grows, affording your customers the attention and care they deserve becomes a tougher task. You don’t have the luxury of customer service agents that larger companies enjoy, but at the same time, your good reputation depends on a high degree of...
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