by Admin | Mar 1, 2023 | Business, Productivity Perspective, Small-Business |
So if you’re getting into consulting or you’ve been running your own consulting business for a while, you’ll know that managing your time is one of the critical issues for you and your enterprise. So I have a confession to make. I’m not a...
by admin | May 18, 2022 | Business, customer sevice, Productivity, Productivity Perspective, Small-Business, Virtual Assistant |
Are you ready for a bit of soul searching and honesty about your commitment to customer service in your business? If so, this article might prove very cathartic, and it could even help you increase your customers’ loyalty and drive greater profits—seriously! ...
by Chau Lim | Jun 9, 2021 | Business, Marketing, Productivity, Productivity Perspective, Small-Business, Virtual Assistant |
So, my question for today’s post is: “What’s your management style?” There are probably two ends of the spectrum, when it comes to management style. It’s really a sliding scale, but there are two extremes. On one hand, there’s the...
by Chau Lim | Apr 28, 2021 | Business, Productivity, Productivity Perspective, Small-Business |
Let me start by asking a question. For a business owner, what are the biggest problems you face in your business? Well, there is one answer that is common amongst many entrepreneurs. In fact, most of you would probably put this one down as one of your top 3...
by Chau Lim | Apr 14, 2021 | Business, Marketing, Productivity, Productivity Perspective |
If you are an entrepreneur or a small business owner, let me ask you a question: do you really know your market? Do you understand the characteristics of your ideal client? I’ve been in sales for about 25 years and own several different businesses. I’ve been fairly...
by Chau Lim | Apr 7, 2021 | customer sevice, Productivity, Productivity Perspective |
Thanks, in large part, to the ever-advancing march of technology, customer expectations of service quality are shifting. And, while quality customer service has always been important, what defines it has changed in recent years. Two of the biggest expectations which...
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