The Awesome Power of the Follow-up for Boosting Business
Are you ready for a bit of soul searching and honesty about your commitment to customer service in your business? If so, this article might prove very cathartic, and it could even help you increase your customers’ loyalty and drive greater profits—seriously! ...
Does Your Virtual Assistant Fit Your Management Style?
By Rob O’Byrne
So, my question for today’s post is: “What’s your management style?” There are probably two ends of the spectrum, when it comes to management style. It’s really a sliding scale, but there are two extremes. On one hand, there’s the...
Business Owners and Juggling Hats
There’s Never Enough Time
Let me start by asking a question. For a business owner, what are the biggest problems you face in your business? Well, there is one answer that is common amongst many entrepreneurs. In fact, most of you would probably put this one down as one of your top 3...
Know Your Clients – Boost Your Sales
If you are an entrepreneur or a small business owner, let me ask you a question: do you really know your market? Do you understand the characteristics of your ideal client? I’ve been in sales for about 25 years and own several different businesses. I’ve been fairly...
8 Essential Skills for Customer Service Employees
Thanks, in large part, to the ever-advancing march of technology, customer expectations of service quality are shifting. And, while quality customer service has always been important, what defines it has changed in recent years. Two of the biggest expectations which...
Virtual Done Well is managed on a day to day basis by an experienced Filipino management team supported by our Australian Directors. We provide business support services to mainly US and Australian SME's (Small & Medium Enterprises) Prices are kept low to make the services highly competitive. And our small profits are used for Community and Environmental projects.
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