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Revenue-Generating Activities for Your Virtual Assistant
A virtual assistant is a practical and helpful team member to support your business. Most business owners use VAs to handle time-consuming admin tasks that don't directly generate revenue. This frees you up to focus on core business activities – delivering quality...
The Basics of Ghostwriting
Ghostwriting is a fascinating phenomenon in the literary and digital world. In an environment where everybody is seeking the image of a thought-leader, idea-makers are reaching out, more and more, for external help in presenting their ideas…
Scaling Up Your Consulting Business: My Top Tips
As an independent business or management consultant, there may come a time when you want your business to comprise more than just you. So how do you affect the growth you wish for and scale your business from a one-man-outfit to a substantial enterprise…
Should You Really Worry About Core vs Non-Core when Outsourcing?
Among the reasons prompting decision makers in small businesses to hire virtual assistants, one of the most common is to minimise the time spent internally on non-core business tasks. There's no doubt this is a solid reason to outsource, but it's not always clear what...
Why Time Zones Don’t Matter to Some Night-shifting Virtual Assistants
Does your Australian employment legislation require you to pay penalty rates for employees who work nights or weekends? It does. Under the Fair Work Act, you're looking at anywhere from 115% to 200% of base rates for night and weekend work. That's a significant hit to...
USA Businesses and Back-Office Outsourcing: The Trends You Need to Know
No country has embraced back-office outsourcing quite like Australia has followed the United States' lead. Even with ongoing debates about domestic employment impacts, Australian companies continue expanding their use of offshore business process outsourcing (BPO)...
Time-Management Priorities for the Independent Consultant
Are you thinking of hanging up your shingle as an independent consultant? Have you been running your consulting business for a little while? Either way, one of the things that you have to focus on is how you, as the owner, the director, the founder, or whatever, manage your time…
Have You Thought About Writing SOPs For Your Virtual Assistant?
As we've mentioned in previous posts, getting value from virtual assistant services requires upfront preparation. The good news is that most of this work happens once, and you can reuse it every time you hire a VA. Even better, creating Standard Operating Procedures...
Some Tips on How to Interview a Virtual Assistant
When interviewing prospective virtual assistants, it's just as important to find out what drives them as it is to check their credentials. I've learned that finding someone with the right attitude often matters more than ticking every skill box on your list....
5 Tips for Building an Offshore Virtual Business Team
The virtual assistant industry continues to expand rapidly across developing nations, particularly in the Philippines where over 1.5 million professionals now work in the BPO and VA sectors as of 2024. Small businesses globally are capitalising on this talent pool,...
Virtual Done Well is managed on a day to day basis by an experienced Filipino management team supported by our Australian Directors. We provide business support services to mainly US and Australian SME's (Small & Medium Enterprises) Prices are kept low to make the services highly competitive. And our small profits are used for Community and Environmental projects.
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