Remember the days when every boss had a Personal Assistant , or PA?
If you’re old enough to recall, you’ll have noticed how the PA role has become the preserve of the company executive…
Outsourcing
3 Things a Virtual Assistant is Not
Despite my deep belief in the value of virtual assistants, I'm beginning to question the value of the concept or rather, the label applied to the concept. Perhaps it's time for a change. The reason I say this is because the very term "virtual assistant" tends...
What About Data Security When Working With Virtual Assistants?
If there is one thing which might put you off the idea of outsourcing some of your business activities to a virtual assistant, it's a concern for the security of your data. After all, virtual assistants must have access to your intellectual property if they are to...
How To Choose An Outsourcing Company
Business process outsourcing (BPO) is essentially a business strategy to move back-office functions and services – that is, those services that are not part of an organization’s core competencies, such as call centre operations, technical support, payroll...
USA Businesses and Back-Office Outsourcing: The Trends You Need to Know
Back-Office Outsourcing Trends in the USA Today No country in the world has embraced the concept of back-office outsourcing like the United States. Even despite well-publicized concerns about the impact on the domestic employment market, US companies continue...
Have You Thought About Writing SOPs For Your Virtual Assistant?
As we've mentioned a number of times in our blog posts, deriving value from task/process outsourcing requires a willingness to put in some preparatory effort as a potential VA client. The good news is that most of the preliminary work will comprise one-off...
Why the Best Virtual Receptionists Are Real People
Isn’t it great to have a constant stream of phone inquiries from customers interested in your products or services? While it’s not so great if some of those calls are complaints, each one is still an opportunity to provide a positive customer experience…
Problems With Outsourcing And How To Overcome Them
While there are many benefits and rewards to outsourcing certain business processes to offshore service providers, there are also risks and trade-offs to this strategy. Many of the risks of outsourcing can be mitigated with solid preparation and planning, but...
Scaling Up Your Consulting Business: My Top Tips
As an independent business or management consultant, there may come a time when you want your business to comprise more than just you. So how do you affect the growth you wish for and scale your business from a one-man-outfit to a substantial enterprise…
How to Gain Real Business Insights with a Virtual Researcher
The number of business owners and entrepreneurs taking advantage of virtual assistant services is growing fast, particularly for general business administration tasks. However, many haven’t yet realised that VAs are increasingly available for more specialised forms of business support…
Virtual Done Well is managed on a day to day basis by an experienced Filipino management team supported by our Australian Directors. We provide business support services to mainly US and Australian SME's (Small & Medium Enterprises) Prices are kept low to make the services highly competitive. And our small profits are used for Community and Environmental projects.
Recent Comments