by Chau Lim | Apr 7, 2021 | customer sevice, Productivity, Productivity Perspective |
Thanks, in large part, to the ever-advancing march of technology, customer expectations of service quality are shifting. And, while quality customer service has always been important, what defines it has changed in recent years. Two of the biggest expectations which...
by Admin | Jul 21, 2016 | customer sevice, Services |
As your business grows, affording your customers the attention and care they deserve becomes a tougher task. You don’t have the luxury of customer service agents that larger companies enjoy, but at the same time, your good reputation depends on a high degree of...
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