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Virtual Assistants in Lockdown – Life in the ‘Big Brother’ House!

by Crissa Marie Pinar | Apr 28, 2020 | COVID-19 | 0 comments

Because of Enhanced Community Quarantine, Virtual Done Well has adapted to the recommendations of the local government units. We have to follow a skeletal workforce schedule in terms of those who are coming in the office and the majority of the employees should be...

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enquiry@virtualdonewell.com
Virtual Done Well, AU
370-376 Church St, Parramatta NSW 2150, AU
+61 (2) 8045 2311
Virtual Done Well, Inc.
USA
+1 (281) 393 0328
Virtual Done Well, Inc.
Davao City, 8000 Philippines
+63 (82) 224 4993

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Social Media Manager

Full time Position

Davao City, Philippines

Description

As a Social Media Manager, your duties are:

Helping to plan the Social Media program/schedule.
Posting pre written content across multiple Social Media accounts.
Manage Social Media accounts regularly.
Format blog posts.
Adding meta tags to blog posts.
Adding appropriate links from posts to our websites.
Manage promoted posts on Social Media to increase engagement and blog readership.
Re purposing content. i.e. articles to pdfs, to audios.
Manage LinkedIn, Twitter, Youtube, Facebook and other company pages.
Do Keyword research.
Work with marketing team to turn ideas and strategies into words for online articles, client communications, publications, website content, brochures, and other marketing materials.
Contribute creative writing initiatives for campaigns—executing task lists, adhering to timelines.
Revise, edit, and proofread content.
Monitor and present relevant data, trends, successes, exceptions etc.

As Social Media Manager, you have:

Good command of English, oral and written.
Must work with minimal supervision.
Highly motivated, responsible and dependable.
A good team player.
Good eye for creative designs and concepts.
Strong understanding of current online marketing concepts, strategy, and best practice.

How to get the job? We need you to be at least:

Experienced in managing Social Media and Digital Marketing Projects.
Detail-oriented and hands-on with data.
Must be willing to work in Davao Office from 7am to 4pm Mondays to Fridays.

Opportunities:

Opportunity for further training and study.
Following one year in the team, potential to travel to Sydney, Australia head office for further training.

Are you ready to start? Right now?

Visit our office at 740 Tionko Ave, 2nd Floor SanJac Building, Davao City

E-mail your resume to: recruitment@virtualdonewell.com

IT Support

Full time Position

Davao City, Philippines

Description

English Creative Writer required for expanding International Consulting firm. The role is full time and based in our Davao support office. Might suit Journalism graduate.

Job responsibility & qualifications:

Reporting to Operations Manager/Supervisor.
Installing and configuring computer hardware, software, systems, networks, printers and scanners.
Planning and undertaking scheduled maintenance upgrades.
Prioritizing and managing many open cases at one time.
Following diagrams and written instructions to repair a fault or set up a system.
Talking to clients and computer users through a series of actions, either face-to-face or over the telephone to determine the nature of problems, to help set up systems or resolve issues.
Providing support, including procedural documentation and relevant reports.
Responding to breakdowns.
Investigating, diagnosing and solving computer software and hardware faults.
Repairing equipment and replacing parts.
Supervising junior engineering and technical staff.
Agreeing timescales
Obtaining replacement or specialist components, fixtures or fittings.
Conducting electrical safety checks on computer equipment.
Maintaining records of software licences.
Managing stocks of equipment, consumables and other supplies.
Testing and evaluating new technology.

Requirements:

At least 1 year of working experience in the related field is required for this position.
Bachelor’s degree
Must be willing to work in our Davao Office.
In-depth knowledge of hardware and software.
Up-to-date knowledge of the latest IT and software trends.
Strong customer service ethos.
Ability to work well with people.
Strong communications skills.
Excellent organizational skills.
Ability to quickly establish good working relationships with clients.

Are you ready to start? Right now?

Visit our office at 740 Tionko Ave, 2nd Floor SanJac Building, Davao City

E-mail your resume to: recruitment@virtualdonewell.com

Creative Writer

Full time Position

Davao City, Philippines

Description

English Creative Writer required for expanding International Consulting firm. The role is full time and based in our Davao support office. Might suit Journalism graduate.

As Creative Writer, you will:

Develop a story
Be doing Article writing.
Be responsible in Website Content.
Do simple research reports.
Assist with E-book writing
Potential to be taught leading edge copy writing.
Social media posts and replies.

As Creative Writer, you have:

The Intelligence
The Creativity
An excellent English writing skills.
May have been college magazine editor / writer.
Studied journalism. i.e. recognises a ‘story’, can research and develop materials, maybe via interview and web research.
Experience as a journalist, article writer, website content writer.
Able to work with minimal supervision and direction.
Able to work full time at our Davao office.

Are you ready to start? Right now?

Visit our office at 740 Tionko Ave, 2nd Floor SanJac Building, Davao City

E-mail your resume to: recruitment@virtualdonewell.com

Video Editor

Full time Position

Davao City, Philippines

Description

This exciting new role is based in our office in Davao City. Your role will be working with an Australian based client, who is a great guy by the way, to edit videos that he produces. The client, a professional videographer, will provide the raw footage, of seminars, conferences, and other business settings for you to edit. You will be skilled in video editing.

From a technical point, you can:

Work with a number of leading editing programs such as Adobe Premier, Adobe Cloud and After effects.
Add music soundtracks.
Add in images, links, and voiceovers.
Produce great videos shot with green screen.
Work comfortably to deadlines.

As Video Editor:

Apart from the technical aspect of editing, you will have an artistic ability that all good editors have.
You can edit from multiple camera footage selecting the best.
You know which stock images and footage to select to really enhance the final video.
You can select music that goes ‘just right’ with the subject.
Must be flexible, adaptable to a changing pace and ability to handle new situations.

Are you ready to start? Right now?

Visit our office at 740 Tionko Ave, 2nd Floor SanJac Building, Davao City

E-mail your resume to: recruitment@virtualdonewell.com

Graphic Designer

Full time Position

Davao City, Philippines

Description

Our Graphic Designing Services includes:

Dedicated Graphic Designer to work 8hrs/day, 5days/week.
Work in your time zone.
Creates concept and design material (based on your demands).
Creates process on branding projects (based on your demands).
Manage and oversee the design.
Work like you (in an office).
Supervised by the team leader.

Below are some of the jobs you can delegate to your Graphic Designer:

Design Logos, Banners, Icons, eBook Covers and Headers.
Design Infographics Images (Content Provided).
Design Websites, Creating Mock-Ups.
Designing Landing / Sales / Opt-In Pages.
Basic Video Editing (Splicing Intros & Outros with Raw Footage).
Develop design briefs that suit the client’s purpose.
Work with a range of media, including computer-aided design (CAD) and keeping up to date with emerging technologies.

Are you ready to start? Right now?

Visit our office at 740 Tionko Ave, 2nd Floor SanJac Building, Davao City

E-mail your resume to: recruitment@virtualdonewell.com

Ontraport Specialist

Full time Position

Davao City, Philippines

Description

Job responsibility & qualifications:

Be assisting in the set-up and continued enhancement of CRM system
Including creating campaigns, email templates, E-commerce items, and workflows.
Be designing, implementing and tracking performance of email campaigns within Infusionsoft.
Be setting up Marketing Campaigns in Ontraport.
Be assisting in modifying and setting up new functions within the CRM system.
Manage a list of projects that have concrete deliverables on a daily, weekly and monthly basis.
Be compiling data on key metrics for KPI reports for Marketing and Sales
Interact with clients via phone and email regarding on-going questions related to the system.

As Ontraport Specialist, you have:

At least 1 year experience with a major CRM system – Ontraport
Direct client relationship management experience.
Proven analytical and problem solving abilities.
Able to identify key performance indicators and creating reports for clients and analyzing the results.
The excellent communication and comprehension skills in English as you will be dealing with Australian clients.
Experience working in a fast paced, professional environment.
Ability to prioritize multiple projects and meet deadlines.
Team player who enjoys collaborating with clients, team members, and others.
Highly reliable, very mature, professional and can take over varied responsibilities as needed
Able to work Australian working hours (AEST) 2-3 hours time difference (7am-4pm Philippine Time)

Are you ready to start? Right now?

Visit our office at 740 Tionko Ave, 2nd Floor SanJac Building, Davao City

E-mail your resume to: recruitment@virtualdonewell.com

SEO Specialist

Full time Position

Davao City, Philippines

Description

As an SEO Specialist, you will:

You will be managing Search Engine Optimisation.
Conducting website audit for Google Compliance.
You will be doing competitor analysis.
You will be doing reverse engineer competitors marketing using Majestic SEO.
Stay up-to date-with the latest trends in SEO and Social Media.
With knowledge and skills in Brand Reputation Management and reporting.
You will be doing keyword tracking and reporting on ranking.

As an SEO Specialist, you have:

The thorough knowledge of Google Analytics and Search Engine Trends.
Attention to details
The solid organisational skills.
The ability to work on deadlines.
The strong communication skills.
Must be a team player.
To work full time in (7am – 4pm) Davao Office.

Are you ready to start? Right now?

Visit our office at 740 Tionko Ave, 2nd Floor SanJac Building, Davao City

E-mail your resume to: recruitment@virtualdonewell.com

Infusionsoft Specialist

Full time Position

Davao City, Philippines

Description

We have an office based role in our marketing team for an experienced user of Infusionsoft.

You’ll be looking after our all of our Infusionsoft campaigns and managing our contact database. If you have experience in other systems such as Zapier, even better!

We are a small team looking after and Australian client and very much a ‘family’. This is a great opportunity for the right person and will be a long term job with the chance to visit our Sydney office following probation. If you want to come and hear more about the role and meet the team, please contact us asap.

Are you ready to start? Right now?

Visit our office at 740 Tionko Ave, 2nd Floor SanJac Building, Davao City

E-mail your resume to: recruitment@virtualdonewell.com

Web Developer

Full time Position

Davao City, Philippines

Description

Web Developer a programmer who specializes in, or is specifically engaged in, the development of World Wide Web applications, or distributed network applications that are run over HTTP from a web server to a web browser.

As Web Developer, you will:

Be responsible in writing the programming code, either from scratch or by adapting existing website software and graphics packages to meet business requirements.
Build websites either through HTML / CSS, PHP, Javascript, WordPress.
Test the website and identify any technical problems.
Uploads the site onto a server and submits it to different search engines.
Be responsible in the design and customize layout.
Edit photos as required.
Determine appropriate layout, and other technical solutions, and make relevant recommendations to clients
Develop and maintains site contents.

As Web Developer, you have:

A solid experience managing dynamic websites.
The ability to build websites either through HTML / CSS, PHP, Javascript, WordPress
Knowledge of digital trends.
Skills in software programming and graphics.
The creativity and imagination.
Awareness to the updated with advances in computer technology.
Awareness of international web standards and protocols.
Good interpersonal and communication skills.
To work on your own or in a team.
To be able to work to tight deadlines and respond flexibly to changing priorities.
The proven experience in project and time management.
To work full time in (7am – 4pm) Davao Office.

Are you ready to start? Right now?

Visit our office at 740 Tionko Ave, 2nd Floor SanJac Building, Davao City

E-mail your resume to: recruitment@virtualdonewell.com

Sales and Account Manager

Full time Position

Davao City, Philippines

Description

As a Sales and Account Manager, you will:

Act as the point of contact and handle client’s individual needs.
Generate new business with the use of existing company’s network contacts.
Develop positive relationships with clients and effectively maintains and retains existing clients by building long-term relationships.
Responds to all inquiries within specified timeframe.
Resolve conflicts and provide solutions to customers in a timely manner.
Set sales account targets, aligned with company objectives.
Knowledge of MS office
Report on the status of accounts and transactions, tracks sales statistics and submits them to the General/Operations Manager for period reviews.
Suggest actions to improve sales performance and identify opportunities for growth.

Qualifications:

Proven work experience as a Sales/Account Manager or Sales/Account Executive.
Hands on experience in sales and an ability to deliver excellent customer experience.
Demonstrates excellent communication, negotiation and follow-up skills –strong grammar, written and oral skills.
An ability to deliver projects and answer inquiries on time.
An independent thinker and require little supervision.
A willingness to go above and beyond the “call of duty”.
Knowledge of MS office
Highly organized and efficient
Self-motivated and able to work independently.
Business acumen with a problem-solving attitude

Requirements:

BSC degree in Business Administration, Marketing or relevant field.
2 years ‘prior sales experience typically preferred.
Must be willing to work in Davao Office.

Are you ready to start? Right now?

Visit our office at 740 Tionko Ave, 2nd Floor SanJac Building, Davao City

E-mail your resume to: recruitment@virtualdonewell.com

Online Personal Assistant

Full time Position

Davao City, Philippines

Description

Support the work of our clients to undertake a variety of administrative, clerical and managerial tasks.

As a Personal Assistant, your duties are:

Provide general secretarial and administrative duties to the Marketing Manager.
Making travel arrangements, preparing expenses claims, taking minutes at meetings, scheduling and coordinating appointments, data entry for all database daily updates.
Maintain filing, keep & update database.
Assist in the research and development of project and online marketing.
Ability to take minutes at meetings.
Able to transcribe audio recordings
Able to work with sensitive information in a professional and confidential manner with high level of maturity and confidentiality, responsible, logical, well-focus.

As a Personal Assistant, you have:

The Initiative
Excellent English communication skills both verbal and in written form.
Proficient computer skills – including Excel, Word, PowerPoint and Outlook.
Possess professionalism with the ability to multi-task, organize and prioritize work.
The drive to learn..
The attention to detail.
Ability to work independently.

How to get the job? We need you to be at least:

Minimum 3 years of high level administrative experience, providing secretarial and admin support.
Organised
Excellent English speaking skills.
Excellent English writing skills.
Previous job as secretary, administrative assistant, or VA
Able to work with minimal supervision and direction.

Are you ready to start? Right now?

Visit our office at 740 Tionko Ave, 2nd Floor SanJac Building, Davao City

E-mail your resume to: recruitment@virtualdonewell.com

Marketing Officer

Full time Position

Davao City, Philippines

Description

Handling calls from customers, resolve client issues, record transaction data, and perform administrative tasks if required.

As a Marketing Officer, your duties are to:

Manage all marketing for the company.
Prepare, plan and project manage the publication of all publicity material to maximize promotion.
Create marketing campaigns.
Create and develop new innovative ways to communicate the company message.
Develop a marketing strategy for the company in line with company objectives.
Oversee the company’s marketing budget.
Create and publish all marketing materials in line with marketing plans.
Analyse the impact of marketing campaigns and prepare measurement reports.
Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.
Write, edit and proofread marketing material for use in different channels.
Oversee and update the website(s).

As Marketing Officer, you must have:

Proven experience as marketing officer/specialist.
Massive knowledge of marketing elements (including traditional and digital marketing such as SEO/Social media etc.) and market research methods.
Computer Savvy: MS Office, marketing software.
Well-organized and detail oriented.
Exceptional English communication and writing skills.
Commercial awareness partnered with a creative mind.
BSc/BA in marketing, communications or equivalent.

Salary Offer:

Full time salary position.
Paid holidays
Medical/Dental Insurance – HMO
Fitness program.

Are you ready to start? Right now?

Visit our office at 740 Tionko Ave, 2nd Floor SanJac Building, Davao City

E-mail your resume to: recruitment@virtualdonewell.com

Experienced Virtual Assistant

Full time Position

Davao City, Philippines

Description

We are looking for a Rock star Virtual Assistant to work with one of our Australian/UK clients in administrative, creative and technical services. This position will be best suited for someone with a creative mind and a passion for Online marketing, social media and blogging.

As Virtual Assistant, you will be:

Answering phone calls, checking phone messages and returning client calls.
Maintaining and organising client meetings.
Making travel arrangements.
Taking transcription and handle correspondence.
Handling billing and accounting.
Send out requested information to customers.
Handling client inquiries by phone or e-mail.
Setting up and managing email responses, e-mail campaigns, e-newsletters, etc..
Posting content in WordPress, managing social media calendar and posting to social media accounts.
Proof-reading some scripts and articles.

Requirements:

At least 1 year of working experience in the related field is required for this position.
With experience in WordPress Management, Social Media and Digital Marketing.
Preferably with Customer Service experience.
Candidate must possess at least a Vocational Diploma / Short Course Certificate of any field.
Must be willing to work in Davao Office on Australian/UK Shift Mondays to Fridays.

Qualifications:

With strong understanding of general administrative support.
With up-to-date knowledge on the current online marketing concepts, strategy, and best practices.
With strong grammar, written and oral skills.
Highly organized, motivated, responsible and dependable.
Open for learning new things and must be able to adapt to daily changes.
Someone who enjoys working on various projects.
Passionate: Willingness to go above and beyond the “call of duty”.
With a good eye for creative designs and concepts.
Opportunity for further training and study.

Are you ready to start? Right now?

Visit our office at 740 Tionko Ave, 2nd Floor SanJac Building, Davao City

E-mail your resume to: recruitment@virtualdonewell.com

Telemarketer

Full time Position

Davao City, Philippines

Description

As a Telemarketer, you have:

Fluent Natural English
Ideally speaks English at home.
Experienced in telemarketing. Enjoys it.
This is not a high pressure target driven job.
More about building client relationships.
Should be willing to get involved in assisting team on other tasks when not busy.
Highly motivated and works well with minimal supervision.

How to get the job? We need you to be at least:

Finished at least 2 years in college (Any course).
This position is full-time so you must be willing to work in our Davao Office.
Call center experience is preferred but not required.
Able to work full time in Davao office.
Opportunity for further training and study.
Following one year in the team, potential to travel to Sydney, Australia head office for further training.

Are you ready to start? Right now?

Visit our office at 740 Tionko Ave, 2nd Floor SanJac Building, Davao City

E-mail your resume to: recruitment@virtualdonewell.com

Recruitment Specialist

Full time Position

Davao City, Philippines

Description

Job responsibility & qualifications:

Establish and post job adverts on job search websites.
Schedule and organize interviews with suitable candidates.
Screen qualified/eligible candidates.
Participate at recruiting events.
Prepare necessary documents, job description, screen tests and interview questions for the organization.
Communicate requirements and duties to prospective candidates.
Excellent English communication skills both verbal and in written form.
Proficient computer skills – Excel, Word, PowerPoint and Outlook.
Manage and maintain the resume database.
Possess initiative and professionalism with the ability to multi-task, organize and prioritize work.

Characteristics/Qualities:

Logical thinker
Excellent problem solver with strong analytical and planning skills.
Works fast and efficiently.
Organised.
Meticulous, independent, hardworking and willing to learn.
A team player who is able to work independently.

Requirements:

At least 1 year of working experience in the related field is required for this position.
Bachelor’s degree
Must be willing to work in our Davao Office.

Are you ready to start? Right now?

Visit our office at 740 Tionko Ave, 2nd Floor SanJac Building, Davao City

E-mail your resume to: recruitment@virtualdonewell.com

Virtual Executive Assistant

Full time Position

Davao City, Philippines

Description

Required qualifications and experience:

Answering phone calls, checking phone messages and returning client calls.
Maintaining and organising client meetings.
Making travel arrangements.
Taking transcription and handle correspondence.
Handling billing and accounting.
Send out requested information to customers.
Handling client inquiries by phone or e-mail.
Setting up and managing email responses, e-mail campaigns, e-newsletters, etc..
Posting content in WordPress, managing social media calendar and posting to social media accounts.
Proof-reading some scripts and articles.

Requirements:

At least 1 year of working experience in the related field is required for this position.
Candidate must possess at least a Vocational Diploma / Short Course Certificate, any field.
Must be willing to work in Davao Office, Mondays to Fridays.

Qualifications:

With strong understanding of general administrative support.
With up-to-date knowledge on the current online marketing concepts, strategy, and best practices.
With strong grammar, written and oral skills.
Highly organized, motivated, responsible and dependable.
Open for learning new things and must be able to adapt to daily changes.
Someone who enjoys working on various projects.
Passionate: Willingness to go above and beyond the “call of duty”.
With a good eye for creative designs and concepts.

Characteristics/Qualities:

Logical thinker
An excellent problem solver with strong analytical skills.
Organise
Have an eye for detail
Meticulous, independent, hardworking and willing to learn.
A team player who is able to work independently.

Are you ready to start? Right now?

Visit our office at 740 Tionko Ave, 2nd Floor SanJac Building, Davao City

E-mail your resume to: recruitment@virtualdonewell.com

Virtual Assistant with PHP, HTML, CSS and JavaScript knowledge

Full time Position

Davao City, Philippines

Description

We are looking for a Rock Star Virtual Assistant to work with one of our Australian clients.

The role duties include:

Content entry into CMS systems – over time you’ll become proficient with.
ProcessWire CMS and how we implement it for bespoke client website builds.
Learn, use and then create documentation for our custom software.
Making travel arrangements.
Cross browser testing of websites and web apps.
Implement documented processes including in CPanel, PHPMyAdmin – basic website deployment.
Email (and very rarely, phone/Skype) support for website and software clients.
Editing some PHP and HTML/CSS files as part of website builds e.g. setting up some page structure.
If you are already at a high level of coding proficiency there will be more challenging PHP tasks but we will tailor this to the individual.
Fun stuff like working with us scoping out new software products, and researching new solutions.
Managing information flow e.g. monitoring support emails and creating Asana tasks where required.
Updating and maintaining some of our research reports including Excel spreadsheets and Powerpoint charts.
Working with our in-house survey software, setting up and monitoring online research surveys.
Some general admin duties such as drafting emails, researching products, booking travel.
This can be tailored depending on individual skillset.

Requirements:

Excellent written and oral English.
Very computer literate including an ability to learn new software tools quickly.
Experience with CMS content entry and understanding how CMS systems work.
Ideally a degree of PHP, HTML, CSS and/or JavaScript/JQuery knowledge (you don’t need to be a coding expert but you’ll need to have worked with code and be happy to do and learn more).
A basic understanding of FTP, CPanel and other standard web development tools.
MS Office skills – specifically Excel (including some basic formula work), Powerpoint and Outlook.

Are you ready to start? Right now?

Visit our office at 740 Tionko Ave, 2nd Floor SanJac Building, Davao City

E-mail your resume to: recruitment@virtualdonewell.com

Personal Assistant to the CEO

Full time Position

Davao City, Philippines

Description

Are you ready to step up to a PA role for an Australian based CEO? No PA experience required, though it might help. It’s more about attitude, responsibility and attention to detail you’ll be part of a young dynamic team in our Davao office working directly for a CEO based in Sydney and reporting locally to a great ‘CEO Team’ leader.

Other members of the CEO’s team are involved in event planning, online marketing, web design, video production, telemarketing and Social Media. This team supports the CEO in sales and marketing activities for a management consulting business. There are 6 other members in the team.

Also in our Davao office are lots of other great staff supporting other businesses. You’ll be joining a small BPO that really IS different. Good salaries, health insurance, no night shifts and a caring family atmosphere.

Your duties as PA to the CEO will cover

Monitoring and managing his emails.
Managing his calendar
Answering his office phone
Booking travel
Calling clients to make appointments.
Transcribing audio notes
Helping prepare Word and Powerpoint documents.
Assisting other team members as required.

Qualities needed for the right Person

Excellent spoken and written English.
A confident phone manner.
Extremely reliable and trustworthy.
Accepts responsibility well.
Happy to learn new things.
Ambitious and energetic.
Able to prioritise if busy.
Very focussed and detail minded.

This is a great opportunity for the right person and will be a long term job with the chance to visit the CEO’s Sydney office following probation. Prior PA experience is not essential as training and support will be provided for the right person.

Are you ready to start? Right now?

Visit our office at 740 Tionko Ave, 2nd Floor SanJac Building, Davao City

E-mail your resume to: recruitment@virtualdonewell.com

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