by Chau Lim | Apr 7, 2021 | customer sevice, Productivity, Productivity Perspective |
Thanks, in large part, to the ever-advancing march of technology, customer expectations of service quality are shifting. And, while quality customer service has always been important, what defines it has changed in recent years. Two of the biggest expectations which...
by Chau Lim | Dec 11, 2020 | Business, Outsourcing, Virtual Assistant |
If you’ve never worked with a virtual assistant before, it’s only reasonable that you may not have a solid grasp on how it all works. You’ve probably drawn some of the same, common conclusions about VAs that many others have. But there’s more to virtual assistant...
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