Our Blogs
How To Choose An Outsourcing Company
Business process outsourcing (BPO) is essentially a business strategy to move back-office functions and services – that is, those services that are not part of an organization’s core competencies, such as call centre operations, technical support, payroll...
The Changing Face of the Virtual Assistant Industry
The Virtual Assistant (VA) industry has come a long way, and changed a lot in recent years, particularly with the rise of remote work and work-from-home setups. With more businesses operating virtually, the demand for VAs has skyrocketed, changing how we think about employment and opening up new opportunities and challenges for everyone involved. I’m going to explore how the VA industry is evolving, the pros and cons of hiring VAs locally versus internationally, and whether a local VA is really just another contractor. Is our terminology changing too?…
Why the Best Virtual Receptionists Are Real People
Isn’t it great to have a constant stream of phone inquiries from customers interested in your products or services? While it’s not so great if some of those calls are complaints, each one is still an opportunity to provide a positive customer experience…
An Evaluation of Full-time versus Part-time Virtual Assistant Services
You'll find plenty of advice online claiming that hiring a virtual assistant is simple and straightforward. In reality, it's not—especially when you're looking to genuinely improve productivity or manage a growing workload. The decision involves more than just posting...
What About Data Security When Working With Virtual Assistants?
If there's one thing that stops businesses from hiring virtual assistants, it's worrying about data security. Makes sense—VAs need access to your information to do their job properly. But here's the thing: data security is a concern whether you're working with VAs,...
Consulting or Coaching? Boost Your Business With a Virtual Assistant
Do you run your own independent consulting or coaching business? If so, regardless of the discipline, industry, personal or commercial niche you serve, you’ll probably know that sense of wearing far too many hats…
Employed vs. Freelance Bookkeepers: What’s the Difference?
Here at Virtual Done Well, we love to help business owners and companies address their accounting needs by providing them with access to highly professional virtual accounting assistants, which you might otherwise think of as freelance bookkeepers…
The Business Benefits of Outsourcing Services in Philippines
In the past decade, the Philippines has come to the forefront and shown phenomenal growth in the outsourcing industry. It has always had a good reputation within the BPO industry, and now more and more companies recognise it as one of the top outsourcing destinations...
Business Process Outsourcing Industry in the Philippines: A Review
The Philippines BPO industry hit $38 billion in revenue for 2024, employing 1.82 million people and contributing 8% to the nation's GDP. These aren't just statistics - they represent a fundamental shift in how global businesses approach outsourcing. If you're...
Problems With Outsourcing And How To Overcome Them
Outsourcing to offshore virtual assistants can cut your operational costs by 60-70%, but only if you navigate the challenges properly. Most Australian businesses stumble on the same six issues. After working with hundreds of companies transitioning to offshore VAs,...
Virtual Done Well is managed on a day to day basis by an experienced Filipino management team supported by our Australian Directors. We provide business support services to mainly US and Australian SME's (Small & Medium Enterprises) Prices are kept low to make the services highly competitive. And our small profits are used for Community and Environmental projects.
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