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The Personal Assistant is Back, Virtually!
Remember the days when every boss had a Personal Assistant , or PA?
If you’re old enough to recall, you’ll have noticed how the PA role has become the preserve of the company executive…
3 Things a Virtual Assistant is Not
Despite my deep belief in the value of virtual assistants, I'm beginning to question the value of the concept or rather, the label applied to the concept. Perhaps it's time for a change. The reason I say this is because the very term "virtual assistant" tends...
What About Data Security When Working With Virtual Assistants?
If there is one thing which might put you off the idea of outsourcing some of your business activities to a virtual assistant, it's a concern for the security of your data. After all, virtual assistants must have access to your intellectual property if they are to...
Why Time Zones Don’t Matter to Some Night-shifting Virtual Assistants
Night-shifting Virtual Assistants and Why Time Zones Are Irrelevant Does your national employment legislation stipulate that you pay premiums for employees who work for you at night or during "unsociable" hours? The chances are that it does and even if not, the...
The Best Virtual Assistants and Where in the World to Find Them
Do You Know Which Country Offers the Best Virtual Assistants? The very nature of the virtual assistant industry makes it easy to choose where you look for talent to help you run your business. This presents a huge advantage in terms of value, which a few years...
How To Choose An Outsourcing Company
Business process outsourcing (BPO) is essentially a business strategy to move back-office functions and services – that is, those services that are not part of an organization’s core competencies, such as call centre operations, technical support, payroll...
USA Businesses and Back-Office Outsourcing: The Trends You Need to Know
Back-Office Outsourcing Trends in the USA Today No country in the world has embraced the concept of back-office outsourcing like the United States. Even despite well-publicized concerns about the impact on the domestic employment market, US companies continue...
How to Boost your Company’s Digital Footprint in an Online World
A company's digital footprint is the identifying imprint they leave in the online world. It is all the collective, public actions that they perform on the internet, which have broad-reaching impact on clients and potential customers, around the world. These days,...
Have You Thought About Writing SOPs For Your Virtual Assistant?
As we've mentioned a number of times in our blog posts, deriving value from task/process outsourcing requires a willingness to put in some preparatory effort as a potential VA client. The good news is that most of the preliminary work will comprise one-off...
Why the Best Virtual Receptionists Are Real People
Isn’t it great to have a constant stream of phone inquiries from customers interested in your products or services? While it’s not so great if some of those calls are complaints, each one is still an opportunity to provide a positive customer experience…
Virtual Done Well is managed on a day to day basis by an experienced Filipino management team supported by our Australian Directors. We provide business support services to mainly US and Australian SME's (Small & Medium Enterprises) Prices are kept low to make the services highly competitive. And our small profits are used for Community and Environmental projects.
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