Our Blogs
What About Data Security When Working With Virtual Assistants?
If there is one thing which might put you off the idea of outsourcing some of your business activities to a virtual assistant, it's a concern for the security of your data. After all, virtual assistants must have access to your intellectual property if they are to...
Why Time Zones Don’t Matter to Some Night-shifting Virtual Assistants
Night-shifting Virtual Assistants and Why Time Zones Are Irrelevant Does your national employment legislation stipulate that you pay premiums for employees who work for you at night or during "unsociable" hours? The chances are that it does and even if not, the...
The Best Virtual Assistants and Where in the World to Find Them
Do You Know Which Country Offers the Best Virtual Assistants? The very nature of the virtual assistant industry makes it easy to choose where you look for talent to help you run your business. This presents a huge advantage in terms of value, which a few years...
How To Choose An Outsourcing Company
Business process outsourcing (BPO) is essentially a business strategy to move back-office functions and services – that is, those services that are not part of an organization’s core competencies, such as call centre operations, technical support, payroll...
USA Businesses and Back-Office Outsourcing: The Trends You Need to Know
Back-Office Outsourcing Trends in the USA Today No country in the world has embraced the concept of back-office outsourcing like the United States. Even despite well-publicized concerns about the impact on the domestic employment market, US companies continue...
Have You Thought About Writing SOPs For Your Virtual Assistant?
As we've mentioned a number of times in our blog posts, deriving value from task/process outsourcing requires a willingness to put in some preparatory effort as a potential VA client. The good news is that most of the preliminary work will comprise one-off...
Why the Best Virtual Receptionists Are Real People
Isn’t it great to have a constant stream of phone inquiries from customers interested in your products or services? While it’s not so great if some of those calls are complaints, each one is still an opportunity to provide a positive customer experience…
Problems With Outsourcing And How To Overcome Them
While there are many benefits and rewards to outsourcing certain business processes to offshore service providers, there are also risks and trade-offs to this strategy. Many of the risks of outsourcing can be mitigated with solid preparation and planning, but...
The Basics of Ghostwriting
Ghostwriting is a fascinating phenomenon in the literary and digital world. In an environment where everybody is seeking the image of a thought-leader, idea-makers are reaching out, more and more, for external help in presenting their ideas…
Scaling Up Your Consulting Business: My Top Tips
As an independent business or management consultant, there may come a time when you want your business to comprise more than just you. So how do you affect the growth you wish for and scale your business from a one-man-outfit to a substantial enterprise…
Virtual Done Well is managed on a day to day basis by an experienced Filipino management team supported by our Australian Directors. We provide business support services to mainly US and Australian SME's (Small & Medium Enterprises) Prices are kept low to make the services highly competitive. And our small profits are used for Community and Environmental projects.
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